Everything you need to know — answered with care.
Who can shop at Badd Kitty?
Badd Kitty is for adults age 18 or older, or the age of majority where they live.
Is Badd Kitty discreet?
Yes. Orders ship in plain packaging and the billing descriptor is BADD KITTY.
When is shipping free?
Standard U.S. shipping is free on orders over $75.
What is your return policy?
Due to the intimate nature of our products, all sales are final and we do not accept returns or exchanges. Contact us if an order arrives damaged, defective, or incorrect.
Do stores offer private consultations?
Yes. All Badd Kitty locations offer private consultations and personal shopping. Contact the location before visiting to arrange a session.
How do I contact support?
Email info@baddkittystores.com and include your order number when applicable.
Still Have Questions?
Email info@baddkittystores.com.